Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help with returns and exchanges.
Return Policy
You have 30 days from the date of delivery to return your items for a refund or exchange. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging with tags attached.
How to Initiate a Return or Exchange
- Visit gurmerchopra.com and log in to your account.
- Navigate to your order history and select the item(s) you wish to return or exchange.
- Follow the prompts to generate a return label and instructions.
Refund Process
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method within 5-10 business days.
Exchanges
If you need a different size or color, please initiate an exchange through gurmerchopra.com. Exchanges are subject to availability.
Non-Returnable Items
Certain items cannot be returned, such as gift cards, final sale items, or personalized products.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance.
Questions?
For any questions regarding returns or exchanges, please visit gurmerchopra.com for support.